EP 41: The Client Experience in Luxury Home Building with Terry Paterson

Building a Luxury Home? Here’s What You NEED to Know About the Client Experience!

This is a CAN'T MISS episode if you want to understand the process behind creating ultra-luxury homes, managing client expectations, and ensuring a seamless experience from concept to completion.

EPISODE 41 | Home Design Podcast: Go behind the scenes with Terry Paterson as we dive into the intricate world of high-end home building, exploring the challenges, decisions, and details that define a truly luxurious space.

From setting realistic expectations to navigating custom design choices, we uncover the key factors that shape the client experience. Learn how top builders and designers collaborate to bring dream homes to life while avoiding common pitfalls along the way.

Plus, we’ll discuss the latest trends in luxury home construction, what sets elite builders apart, and expert advice for homeowners embarking on their own high-end projects.

We hope this episode gives you the insight you need to approach your luxury home build with confidence!

📞 For more information, visit patersondevelopment.com or follow @patersondevelopment on social media.

Enjoy Episode 41 of the Home Design Podcast. 

For more information, visit homeshows.com and follow @FLHomeShows

0:00 Welcome to the Home Design Podcast!
1:33 Who is Terry Paterson?
3:00 The different levels of the Luxury Home Building industry
3:43 What should an individual have in place when they start a custom build
4:40 What types of properties do you like to build?
5:55 Paterson's involvement in the real estate process
10:49 What is the perfect time for the builder to get involved?
12:35 Understanding your budget
15:37 How to manage miscommunications and redesigns 
16:50 How your builder keeps a project on track
18:36 How to balance the client's dreams vs. reality
20:56 Custom luxury home insurance
23:18 Common mistakes that lead to going over budget
27:40 Why your budget for lighting should be bigger
30:45 The phases of the luxury home building process
34:18 Why your design plan needs to be done early
36:15 The punch-out process
38:55 How detailed a bid should be
44:15 Red flags to look for in proposals
46:00 The transparency of builder fees
47:12 Breaking down the overhead costs
47:45 How much experience should your builder have?
52:13 The role of technology in hitting project milestones
54:10 The importance of a good builder software
59:10 Why having a great team is important
1:01:15 How to have effective communication with your building team
1:03:20 How Paterson implements AI into their business
1:07:45 Defining what true luxury means
1:09:14 The people who can do details in luxury building best
1:12:20 Key takeaways
1:14:30 How Home Show Media documents Paterson's projects
1:15:45 The impact high-end video content has on closing deals
1:17:30 Thank you for watching!

The Home Design and Remodeling Show is recognized to be the largest Home Show in Florida and most trusted platform for homeowners, interior designers, architects, builders, realtors, and all industry trendsetters by experiencing our website, Home Design Magazine, Shop The Pros online resource, Video Content, and one of our EXPOS at one of three locations including Miami, Fort Lauderdale, and Palm Beach.

The Home Design and Remodeling Show is recognized to be the largest Home Show in Florida and most trusted platform for homeowners, interior designers, architects, builders, realtors, and all industry trendsetters by experiencing our website, Home Design Magazine, Shop The Pros online resource, Home Show Media's video content, and one of our EXPOS at one of three locations including Miami, Fort Lauderdale, and Palm Beach.